AI for Dentrix
Voice and browser agents that work inside Dentrix. Recall outreach, insurance verification, and treatment plan follow-ups handled around the clock, so your front desk can focus on patients in the chair.
Why Dental Practices Run on Dentrix
Dental offices run their whole clinical, scheduling, and billing record on Dentrix. The pain sits at the edges of the chart: the recall column that slowly empties because nobody has time to call a list, benefits verification that eats hours per chair when dental plans require line-by-line breakdowns, and treatment plans that walk out the door unscheduled because nothing follows up on them.
Flexbone sits alongside Dentrix instead of replacing it. Voice agents answer patients, returning recall calls and handling reminders and reschedules around the clock. Browser agents log into Dentrix and your dental clearinghouses the way your front desk does to verify benefits, book appointments, and post structured notes to the chart. The practice keeps Dentrix as the source of truth. See the dental practice page for the full platform deployment pattern.
AI Agents for Every Dentrix Practice Type
From solo general dentists to multi-location DSOs, Flexbone tailors voice and browser agents to the specific workflows inside Dentrix. Don't see your sub-specialty listed? Our dental practice page covers the full platform.
General Dentistry
Hygiene recalls, reactivation, new-patient intake, treatment plan follow-up, and insurance verification for Dentrix GP offices.
Learn moreOrthodontics
Adjustment reminders, aligner check-ins, contract and payment plan calls, and referral intake for ortho practices running Dentrix or Dentrix Ascend.
Learn moreEndodontics
Emergency triage calls, referral coordination from GPs, predetermination submission, and post-op follow-ups for endodontic offices.
Learn morePeriodontics
SRP recall, perio maintenance cadence, implant consult scheduling, and benefit breakdown verification for periodontal specialty practices.
Learn moreOral & Maxillofacial Surgery
Surgical consult scheduling, medical-and-dental insurance coordination, pre-op and post-op calls, and referral intake from GP offices.
Learn morePediatric Dentistry
Parent-friendly recall outreach, well-visit scheduling, sedation consult coordination, and school-hour reminder cadence tuned for pediatric offices.
Learn moreDSOs & Multi-Location Groups
Centralized recall, cross-location scheduling, standardized intake scripts, and consolidated reporting for DSOs running Dentrix or Dentrix Ascend at scale.
Learn moreInbound Phone Coverage
Answer every patient call, 24/7 — new-patient intake, reschedule requests, balance questions, and after-hours coverage that writes back to Dentrix.
Learn moreDental Insurance Verification
Automated eligibility and benefits-breakdown verification across dental payers and clearinghouses, written back into the Dentrix patient record before appointments.
Learn moreHow Flexbone Augments Dentrix
Dentrix Voice Agents
Inbound and outbound patient calls — recalls, reminders, intake, reschedules, treatment plan follow-up, and after-hours coverage — with warm handoffs to your front desk when judgment is required.
Dentrix Browser Agents
Agents log into Dentrix and Dentrix Ascend to read schedules, pull recall lists, write appointments, and post notes — and log into payer portals and clearinghouses to verify benefits.
Dental Insurance Verification
Line-by-line benefit breakdowns — annual max, deductible, frequency limitations, and procedure-level coverage — pulled across dental payers and attached to the Dentrix chart.
HIPAA-Compliant by Default
AES-256 at rest, TLS 1.3 in transit, SOC 2 Type II controls, BAAs with every practice, and complete audit trails for every agent action inside Dentrix.
Four Weeks From Contract to Live Dentrix Calls
Forward-deployed engineering. No multi-month IT projects. Your Dentrix configuration stays untouched.
Week 1 — Discovery
Shadow your front desk, walk through Dentrix workflows, map recall lists, payer mix, and the top five call types and portal tasks consuming your team.
Week 2 — Build
Configure voice agents for recall, intake, reminders, and treatment plan follow-up. Wire browser agents to your Dentrix instance, dental clearinghouses, and payer portals. Red-team scripts with your office manager.
Week 3 — Supervised Go-Live
First production Dentrix calls under human supervision. Real-time monitoring. Every transcript reviewed. Edge cases trigger immediate agent tuning. Daily standups with your team.
Week 4 — Optimization
Forward-deployed engineers tune prompts, handoff thresholds, and Dentrix write-back logic to your practice's specific patterns. Handoff to steady-state ops with 24/7 monitoring.
Results Dental Operators Measure
The operational metrics practice administrators watch when evaluating Dentrix automation.
Dentrix + Flexbone: Frequently Asked Questions
What is Dentrix?
Does Flexbone integrate with Dentrix?
Is Flexbone HIPAA compliant?
How long does Flexbone take to deploy alongside Dentrix?
Can Flexbone automate recall and reactivation for Dentrix practices?
What types of dental calls does Flexbone handle?
Ready to augment Dentrix with AI agents?
See how Flexbone's voice and browser agents handle your Dentrix practice's specific recall, reminder, and insurance workflows in a live demo with your actual scenarios.