What this page covers
Home health runs on referrals coming in fast and authorizations that have to clear before visits can bill. WellSky carries that workload across home health, hospice, and post-acute care. Flexbone deploys voice and browser agents inside WellSky so authorization, eligibility, and intake read and write the same records your team uses.
WellSky and the practices it serves
WellSky is a leading platform for home health, hospice, and post-acute care, covering referral intake, scheduling, and the revenue cycle. Home-based care has a specific pressure: referrals arrive from hospitals and physicians and need fast turnaround, and visits and episodes depend on payer authorization that has to be in place before care is delivered, or the visits do not bill. Flexbone operates inside WellSky so this work lands where your intake and authorization teams already work.
Get an outside read on your wellsky workflow
In 30 minutes we map your current volume, the payers and systems involved, where staff time goes, and the highest-ROI calls and follow-ups Flexbone can take off your team first, scoped to the work you actually run.
Front and back office workflows Flexbone runs
Flexbone handles inbound referral intake and the outreach to confirm details and schedule the start of care, verifies eligibility, and submits and tracks home health and hospice authorizations so episodes are covered before visits happen. It works denials and the reauthorization cadence that longer episodes require. The post-acute prior authorization page covers the authorization detail, and the referral management page covers intake.
How Flexbone deploys inside WellSky
Flexbone is forward-deployed: we build the agents around your WellSky configuration, referral sources, and payer mix, validate them against your real intake and authorization patterns, and keep refining them. Results write back to WellSky, and exceptions go to staff with context. We scope the rollout to the workflows that protect the most billable visits first.