What this page covers
AdvancedMD runs scheduling, charting, and billing for a wide range of ambulatory practices, which means its administrative load is broad. Flexbone deploys voice and browser agents that operate inside AdvancedMD so scheduling, eligibility, and authorization read and write the same records your staff already use.
AdvancedMD and the practices it serves
AdvancedMD is a cloud EHR, practice management, and medical billing platform used across independent and multi-specialty ambulatory groups. Because it carries the full front-to-back stack, the same system holds the scheduler the front desk works, the eligibility and claim data billers work, and the authorization records that gate visits and procedures. Flexbone operates inside AdvancedMD rather than alongside it, so a booked visit, a verified benefit, or a tracked authorization lands where your team already looks.
Get an outside read on your advancedmd workflow
In 30 minutes we map your current volume, the payers and systems involved, where staff time goes, and the highest-ROI calls and follow-ups Flexbone can take off your team first, scoped to the work you actually run.
Front and back office workflows Flexbone runs
On the front office, Flexbone answers inbound calls, books and confirms appointments in AdvancedMD, runs reminders and recall, and fills cancellations. On the back office, it verifies eligibility, submits and tracks prior authorization, runs claim status checks, and works denials. The reusable workflow detail lives on the claim status, A/R follow-up, and peer-to-peer appeals pages.
How Flexbone deploys inside AdvancedMD
Flexbone is forward-deployed: we build the agents around your AdvancedMD configuration and payer mix, validate them against your real call and authorization patterns, and keep refining them. Results write back to AdvancedMD, and anything outside the agent scope is handed to staff with context. We scope the rollout to the workflows that free the most staff time first.