We plug into your systems. Not the other way around.
Flexbone connects directly to your EHR and practice management system at the API level — reading real-time availability, pulling patient records, and writing structured data back to the chart. No middleware layers. No data migrations. No IT lift on your side.
Discovery
We audit your system configuration, data model, API surface, and workflow requirements
Connect
API-level integration — authentication, read/write permissions, and data mapping configured
Validate
Every data flow tested against your real scheduling rules, patient records, and edge cases
Go Live
Production traffic with real-time monitoring, logging, and rollback capability
Deep integration with these systems
Our most deployed integrations — full read/write access, validated against live patient data. Click through for technical details.
All supported systems
Searchable directory of every EHR, PMS, and practice management system Flexbone integrates with — including connection type and data availability for each.
| System | Connection | Data Availability |
|---|---|---|
| AdvancedMD ★ | Cloud | |
| Allscripts API | Cloud | |
| Allscripts PM | On Premise | |
| Allscripts Pro | On Premise | |
| Allscripts Sunrise | Cloud | |
| Allscripts TouchWorks | On Premise | |
| Amazing Charts | On Premise | |
| Amkai Office | Cloud | |
| AMS | On Premise | |
| Aprima | On Premise | |
| Athena IDX | On Premise | |
| athenahealth ★ | Cloud | |
| Dentrix ★ | On Premise | |
| Epic ★ | Cloud | |
| ModMed ★ | Cloud |
Don't see your system? If it has an API, we can connect to it. If it doesn't, we work with your team to find a path.
Talk to Our TeamEpic
The most widely deployed EHR in the U.S. — used across major health systems, academic medical centers, and large multi-specialty groups. Flexbone connects through Epic's FHIR R4 and Open.Epic API surface to read scheduling data, access patient records, and write back structured information post-interaction. No modifications to your Epic build.
Schedule Read & Write
Pull real-time provider availability by location, department, and visit type. Book, reschedule, and cancel appointments directly in Epic's scheduling module.
Patient Chart Access
Read patient demographics, visit history, problem lists, and insurance on file. Full clinical context is available before the interaction begins.
Post-Call Write-Back
Structured notes, appointment confirmations, and task assignments written back to the patient chart after every interaction. No duplicate data entry.
Referral Management
Pull referral orders, check authorization status, and update referral records as patients are scheduled. Referring providers stay in the loop automatically.
Insurance Eligibility
Real-time eligibility checks against payer data surfaced through Epic's coverage module. Benefits verified before the patient arrives.
Waitlist & Recalls
Access patient recall lists and waitlists to drive outbound outreach. Cancellations get filled and overdue patients get rescheduled without manual effort.
athenahealth
Cloud-native EHR and practice management platform built for ambulatory practices and growing networks. athenahealth's well-documented API surface and marketplace model make it one of the more straightforward platforms to integrate with. Flexbone connects to the scheduling engine, patient database, payer layer, and messaging system.
Appointment Lifecycle
Full scheduling lifecycle — open slot search by provider, location, and visit type. Book, confirm, reschedule, and cancel with real-time sync to the athena scheduler.
Clinical Data Access
Pull encounter history, active diagnoses, medications, and allergies. Relevant clinical context is surfaced during the interaction for accurate, informed responses.
Eligibility & Benefits
Real-time insurance eligibility checks through athena's payer network. Copay, deductible, and coverage details surfaced to the patient during the call.
Patient Communication
Trigger appointment reminders, follow-up messages, and care instructions through athena's messaging layer. Coordinate outreach across voice, SMS, and portal.
Patient Matching
Identify returning patients by phone number, DOB, or name and pull the correct chart immediately. No manual search loops or repeated identity verification.
Task & Note Write-Back
Post-call summaries, task assignments, and clinical notes written back to the patient chart automatically. Staff sees the full interaction history without extra steps.
AdvancedMD
Unified EHR, practice management, and billing platform used by independent practices and multi-location groups. Flexbone connects to AdvancedMD's scheduling engine, patient database, and billing layer — enabling the full workflow from call intake through chart update and claims data access.
Scheduling Engine
Read provider templates, block types, and open slots across locations. Appointments booked respecting your specific scheduling rules — visit types, durations, and provider constraints.
Patient Demographics
Pull and update patient records — demographics, contact info, insurance on file, and responsible party details. New patient records created in the system during intake.
Billing & Claims Data
Access billing history, outstanding balances, and claim status. Patient billing inquiries answered with real data, complex issues routed to your billing team with full context.
Multi-Location Sync
For multi-site practices, Flexbone reads availability across all locations and routes patients to the nearest open slot — across providers, offices, and scheduling templates.
Insurance Verification
Eligibility and coverage checked through AdvancedMD's payer connections. Benefits information surfaced during the call so patients know their costs upfront.
Reporting Data
Call outcomes, scheduling actions, and patient interactions flow into AdvancedMD's reporting layer. Unified analytics without maintaining a separate dashboard.
Dentrix
The most widely used dental practice management system in North America. Flexbone integrates with Dentrix to work with the scheduling logic dental practices actually rely on — treatment plan sequencing, block-type scheduling, hygiene recalls, continuing care lists, and CDT-level insurance data.
Block-Type Scheduling
Read and book into hygiene blocks, operative blocks, surgical blocks, and emergency slots. Procedure-to-block mapping is configured per your practice's scheduling templates.
Treatment Plan Access
Pull active treatment plans, pending procedures, and visit sequences. Multi-visit bookings (crown prep → lab turnaround → crown seat) coordinated in a single interaction.
Insurance & Pre-Determination
Access patient insurance details, benefit breakdowns by CDT code, frequency limitations, and remaining annual maximums. Pre-determination workflows initiated and tracked.
Recall & Continuing Care
Access continuing care lists and overdue recall patients. Outbound outreach driven from the same data your hygiene coordinator uses — booked directly into the correct block.
Patient & Family Records
Pull patient demographics, family associations, and contact preferences. Patients identified, linked to the correct family account, and records updated post-interaction.
Clinical Notes
Post-interaction notes and appointment details written back to the patient ledger and appointment record. Full context available to the clinical team without re-asking the patient.
ModMed (Modernizing Medicine)
Specialty-specific EHR platform covering dermatology, orthopedics, ophthalmology, gastroenterology, and other focused practices. Flexbone connects to ModMed's specialty-aware data model, which means scheduling logic, procedure types, and clinical context are handled with the granularity each specialty requires.
Specialty Scheduling
ModMed's scheduling templates account for specialty-specific procedure lengths, equipment requirements, and provider preferences. Flexbone reads and respects all of it when booking.
EMA Clinical Data
Access the specialty-adapted clinical record — procedure history, imaging orders, and treatment plans. Clinical context used for intelligent triage and routing decisions.
Referral Tracking
For referral-heavy specialties, incoming referral data is pulled, authorization requirements checked, and the correct appointment type scheduled — with the referring provider kept informed.
Prior Auth & Eligibility
Insurance eligibility, prior authorization status, and benefit details checked in real time. Coverage confirmed before the procedure is scheduled.
Analytics & Outcomes
Interaction data, scheduling actions, and patient outcomes flow into ModMed's analytics layer. Conversion rates, no-shows, and scheduling efficiency tracked alongside clinical data.
Chart Write-Back
Every interaction generates structured data written back to EMA — encounter notes, updated demographics, appointment confirmations, and follow-up task assignments.
Your EHR shouldn't be the bottleneck
Tell us what system you're running and we'll walk you through exactly what Flexbone can read, write, and automate — scoped to your workflows and data model.