What this page covers
Nextech is the specialty platform for ophthalmology, dermatology, and plastic surgery, and those specialties carry distinct phone and authorization workloads. Flexbone deploys voice and browser agents that work inside Nextech so the automation reads and writes the same records your staff use, instead of bolting on a disconnected tool.
Nextech and the specialties it serves
Nextech is widely used across ophthalmology, dermatology, and plastic surgery, combining EHR and practice management with specialty-specific templates. Each of those specialties has a heavy administrative load: high-volume scheduling and recall, biologic and injectable drug authorization, and a mix of insurance and self-pay work. Flexbone is built to operate inside Nextech rather than alongside it, so a scheduled visit, a verified benefit, or a tracked authorization lands in the record your front desk and billers already work from.
Get an outside read on your nextech workflow
In 30 minutes we map your current volume, the payers and systems involved, where staff time goes, and the highest-ROI calls and follow-ups Flexbone can take off your team first, scoped to the work you actually run.
Front and back office workflows Flexbone runs
On the front office, Flexbone answers inbound calls, books and confirms appointments in Nextech, runs recall and waitlist fill, and supports optical or cosmetic financing follow-up depending on the practice. On the back office, it verifies eligibility, submits and tracks prior authorization for the drugs and procedures the specialty requires, and works denials and claim status. The specialty pages for ophthalmology, dermatology, and plastic surgery describe the clinical detail.
How Flexbone deploys inside Nextech
Flexbone is forward-deployed: we build the agents around your Nextech configuration, templates, and payer mix, validate them against your real call and authorization patterns, and keep refining them. Results write back to Nextech, and anything outside the agent scope is handed to staff with context. We scope the rollout to the workflows that return the most staff time first.