ASC ROI Calculator

Ambulatory Surgery Center AI Transformation

Input your facility's numbers. See the financial impact of automating your Contact Center or RCM workflows.

Your ASC Profile
Top Procedures: Cataract Surgery (66984), Colonoscopy (45378), Lesion Excision, Orthopedic scopes.
Flexbone integrates with the major ASC EHRs to automate workflows directly in your system of record.
Contact Center Metrics
2,000
Average number of patients seen per month
10
Full-time equivalents handling inbound/outbound patient calls
6 min
Average length of a call including hold and wrap-up time
3 min
Average time patients wait on hold before speaking to an agent
15%
Percentage of inbound calls that go to voicemail
70%
Percentage of issues resolved on the first call
Agentic Use Cases (Select to Opt-In)
RCM & Billing Metrics
8
Staff dedicated to billing, coding, and claims
1,500
Total number of claims submitted per month
$2,500
85%
Percentage of claims paid on the first submission
12%
Percentage of claims initially denied
45 days
Average number of days to collect payment
Agentic Use Cases (Select to Opt-In)
Projected Annual Impact
$0
Estimated labor savings
0
Staff hours freed up
0
FTE equivalent freed

See what's actually automatable at your facility.

These numbers are estimates based on your selections. If you don't know your exact metrics (like clean claim rates or true AHT), book some time with Flexbone. We will help you audit your actual call types and denial reasons to figure out the real numbers for your facility.

Book an Audit for Your Facility

How this calculator works

This is a simplified directional model. Actual savings depend on your specialty mix, workflows, and current technology stack.

  • Contact Center: Assumes ~1.5 calls per patient per month.
  • Each selected use case increases the percentage of calls or workflows handled fully by AI (typically 15-20% per major workflow).
  • Labor savings = AI-handled hours × your fully-loaded hourly staff rate.

How does the ASC ROI calculator estimate savings?

Short answers to the questions behind the two models. The estimate is directional; a workflow audit produces the numbers that hold up.

The calculator runs two models. The contact center model turns monthly patient volume, average handle time, and first-call resolution into automatable call hours. The revenue cycle model applies staffing, claim volume, denial rate, and days in A/R to the billing workflows you select. Both produce a directional annual savings figure and staff hours returned to higher-value work.

Eligibility verification through 270/271 transactions, prior authorization status inquiries, claim status checks via 276/277, and denial follow-up on common CARC codes are typical candidates. The agent works alongside ASC systems such as HST Pathways, SIS Complete, and Provation rather than replacing them.

The model does not assume a single payer mix. In practice the agent reaches Medicare, Medicaid, and commercial plans through standard X12 eligibility and claim status transactions. Your actual payer mix and denial patterns, confirmed in an audit, determine how much of the estimate is reachable.