AI Agents for AdvantX
Voice and browser agents that work inside AdvantX. Pre-op calls, prior auth, eligibility, and denial follow-up handled around the clock, so your ASC billing and front office stop drowning.
AI Voice Agents for AdvantX ASC Calls
Inbound and outbound calls answered by AI in seconds — pre-op NPO instructions, post-op follow-ups, scheduling, eligibility verification, and prior auth status calls. Every transcript, outcome, and patient note flows back into AdvantX so your staff sees one source of truth.
Browser Agents That Operate AdvantX Practice Management
AI browser agents log into AdvantX the same way your staff does — pulling case schedules, submitting prior authorizations, verifying eligibility through payer portals, posting denial appeals, and writing structured updates back into the AdvantX practice management system. No API integration required, no change to your existing AdvantX workflows.
Prior Authorization Automation for AdvantX RCM
AdvantX is built around billing accuracy and ASC-specific case costing. Flexbone's agents feed that engine by submitting prior auth requests through payer portals, calling payers when portals fail, tracking status across the case lifecycle, and posting approval numbers back to AdvantX. The PA work stops sitting on your billing team before claims go out.
Eligibility Verification & Denial Management
Real-time eligibility checks across 25+ payer portals before every case — feeding clean benefits data into AdvantX before billing. Denial letters ingested via OCR, root cause classified, tasks created inside AdvantX, and corrected claims pushed back to clearinghouses. AdvantX stays the source of truth for ambulatory surgery center billing; Flexbone handles the labor around it.
Live in Four Weeks Alongside AdvantX
Forward-deployed engineers configure Flexbone to your ASC's specific AdvantX workflows, payer mix, and surgical specialties.
Week 1 — Discovery
We map your AdvantX case workflows, payer mix, call patterns, and current PA / eligibility / denial volumes. Read-only AdvantX credentials provisioned and BAA executed.
Week 2 — Build & Integration
Voice agents trained on your ASC's call scripts. Browser agents configured against AdvantX and payer portals. Phone system integration goes live.
Week 3 — Supervised Go-Live
Real patient calls and real PA submissions run through Flexbone, monitored by your team. Edge cases escalate to humans during the ramp. Every action is written back into AdvantX.
Week 4 — Optimization
We tune routing accuracy, refine specialty-specific call flows, and verify all AdvantX writebacks. Forward-deployed engineers stay engaged post-launch.
Built for Multi-Specialty ASCs
AI agents configured for the surgical specialties AdvantX supports, with workflows tuned to each.
Orthopedic ASCs
Pre-op clearances, hardware vendor coordination, post-op PT referrals. AI calls confirm imaging, medical clearances, and DME orders before each AdvantX case goes to bill.
Ophthalmology ASCs
High-volume cataract days. AI handles eligibility verification at scale, post-op drop instructions, and follow-up scheduling — without overloading staff or AdvantX users.
GI & Endoscopy
Bowel prep instructions, NPO confirmation, sedation history review. AI handles the pre-op call workload that scales with screening volume.
Pain Management
Repeat injection scheduling, prior auth on every interventional procedure, opioid screening, and post-procedure check-ins all handled by AI and posted back to AdvantX.
Plastic & Cosmetic
Self-pay pricing conversations, deposit collection, custom pre-op imaging coordination, and discreet post-op outreach managed at scale.
ENT & Multi-Specialty
Specialty-specific call flows in a single deployment. AI agents route by surgeon, procedure, and payer logic — no separate system per specialty on top of AdvantX.
HIPAA Compliant
AES-256 at rest, TLS 1.3 in transit. PHI never leaves your compliance boundary.
SOC 2 Type II
Independently audited. BAA signed before any production data flows.
Full Audit Trail
Every AI action logged with transcript, timestamp, and AdvantX writeback record.
Human-in-the-Loop
Configurable escalation rules. Your staff stays in control of every edge case.
Frequently Asked Questions
AdvantX is an ambulatory surgery center practice management and EHR platform developed by Surgical Information Systems (SIS), with roots in the SourceMedical / Surgical Notes product line. It is widely adopted by ASCs that prioritize revenue cycle precision, ASC-specific case costing, and granular scheduling. AdvantX combines billing, scheduling, materials management, and clinical documentation in a single system of record.
Yes. Flexbone deploys voice agents and browser agents that work alongside AdvantX. Voice agents handle inbound and outbound patient calls. Browser agents log into AdvantX and payer portals to submit prior authorizations, verify eligibility, pull case and scheduling data, and write structured updates back into the AdvantX practice management system — exactly as your staff would, but at scale and around the clock.
AdvantX is known for billing accuracy and ASC-specific case costing. Flexbone strengthens that foundation by automating the pre-billing work that determines whether claims go out clean: eligibility verification, benefits captures, prior authorization numbers, referral checks, and denial follow-up. Denials get classified by root cause and routed back into AdvantX as tasks, and corrected claims can be republished to your clearinghouse automatically.
Yes. Flexbone is HIPAA compliant with SOC 2 Type II controls, AES-256 encryption at rest, TLS 1.3 in transit, role-based access control, and complete audit trails for every AI action. A BAA is signed before any production AdvantX data flows through the system.
Four weeks from contract to first production calls. Week 1 is discovery — your call patterns, payer mix, and AdvantX workflows. Week 2 is build and integration against AdvantX and your payer portals. Week 3 is supervised go-live. Week 4 is optimization with forward-deployed engineers tuning the system to your ASC's specialties and edge cases.
Pre-op patient calls (NPO instructions, arrival times, medication review), post-op follow-ups, scheduling and rescheduling, insurance eligibility verification, prior authorization status calls to payers, self-pay and deposit conversations, and denial appeal calls. All call recordings, transcripts, and outcomes are written back into AdvantX.
Add AI to Your AdvantX ASC
Forward-deployed engineers, four-week implementation, HIPAA compliant. See what AI voice and browser agents can do alongside AdvantX for your surgery center.